This research explores the role of training and development policies in enhancing employee performance. Objectives include identifying effective training programs, assessing their impact on skill development, and evaluating their contribution to overall performance. A survey design is chosen for its ability to collect comprehensive data from various employee groups. The sample size of 370 respondents, determined using Taro Yamane's formula, ensures a representative sample. The study focuses on the banking sector in Lagos, a key area for training and development initiatives. The reliability coefficient score for the survey instrument is 0.87, indicating high reliability. Findings reveal that robust training and development policies significantly improve employee performance by enhancing skills and competencies. The study recommends that organizations should invest in continuous training programs to maintain a high-performing workforce.
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CHAPTER ONE
INTRODUCTION
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